How can we help?

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Support
Pre-Event

Please fill our the form below with information about what challenges you are experiencing.

If you query relates to finding your access code please see our help guide here for information on how to find it.

Click on the Chat Icon below to reach out to our friendly support team

In order to best support all our customers chat requests will only be taken for issues relating to CURRENT Live Events.

If your request relates to an event in the future or in the past please use the other options in this page.

We appreciate your patience and thank you for supporting Live Events in Australia!

Please fill our the form below with information about what challenges you are experiencing.

If you query is about refunds please see our help guide here for information about refunds.

If you have recently made a payment for a Studio45 Paid Event eg A Live Stream or a Video On Demand, you have an account with us.

To Manage your information and view your history including receipts, you need to claim your account and set a password.

Most questions can be answered quickly and easily by searching our extensive help guide.

Click the link to the right to access this guide.