Let’s setup and test your system

Please follow the steps below to test your internet connection, download the correct software or app to get you ready for our Studio45 integration!

If at any time you get stuck you can chat live via the Chat window on the right hand side or by calling +61 (0) 3 9078 2333.

Step 1 – How the video link works

Thank you for joining us here at Studio45. This tutorial is designed to guide you through the requirements for interacting with the studio via Video Link.

You’ll need some computer hardware as well as some software, this is detailed in Steps 2 and 3.

You’ll receive a unique link to the broadcast where you will be able to Video Link into the broadcast.

At all times there is someone to support you during this process – simply click the chat to the right “Need Help?”

Step 2 – Hardware you’ll need

To get started you need to have a computer or tablet to run software as well as a Microphone, Speakers or headphones. See below for more information:

Video Link Device

You’ll need a computer or a tablet to run the software (see step 2). Once we have the correct software installed we’ll run a check on your hardware to make sure it’s working correctly.

Hardware we recommend as a setup:

– A windows laptop running Windows 10 or an Apple Laptop.
– A webcam which can achieve a resolution of 1280 x 720. Most modern day laptops have a built in Webcam. This will be ok.
– A microphone. Most modern day laptops have a built in Microphone. This will be ok but you will need to remain close to your laptop.
Heaphones to listen to the broadcast.

Webcam

Most modern day latops have a built in Webcam. This is normally ok and the hardware check coming up in Step 5 will check this.

If your laptop doesn’t have a webcam we recommend this USB one from Officeworks – view here.

Microphone

Most modern day latops have a built in Microphone. Whilst normally this is ok they can pick up a lot of background noise so we recommend a dedicated headset with a built in microphone.

An example from Officeworks can be viewed here.

Step 3 – Software you’ll need

A breakdown of the software you’ll need is detailed below. For furtner information and download links see the detailed information below the table.

Hardware Operating System Software required
Windows Laptop / Desktop Computer Windows 7 or Windows 10

Google Chrome will be required

Download here

Apple Laptop / Desktop Computer MAC OS

Google Chrome will be required

Download here

Windows PC / Laptop

You will need to be running Google Chrome as a browser. Check you have the latest version by visiting this link.

All further tests and the video call should be completed in Google Chrome only.

We strongly advise you turn off / shut down all other apps that could be running. If you have apps using your internet connection it can affect the video quality we receive.

Apple (MAC) Imac / Laptop

You will need to be running Google Chrome as a browser. Check you have the latest version by visiting this link.

All further tests and the video call should be completed in Google Chrome only.

We strongly advise you turn off / shut down all other apps that could be running. If you have apps using your internet connection it can affect the video quality we receive.

Step 4 – Environment

 

 

It’s super important to make sure your environment is good for broadcast. It needs to be a bright, well lit environment with no noise.

Sometimes facing a window is the best light, if you cant do this turn on all the lights you can in the room where you will be presenting from.

Make sure the backdrop to where you will be presenting is a flat wall with no objects / household / office items visible. Often the wall behind you will be “green screened” out which means anything that is visible with stop this effect from happening.

Step 5 – Conducting the system test

Using Google Chrome on your device go to the link below. It will run a series of tests. It’s going to ask to view your webcam and listen to your microphone – this is ok, press ALLOW.

https://test.webrtc.org/

When the test’s have finished take a snapshot / photo and email it to studio45@woohah.com.au or fill out the form below

 

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Step 6 – Connecting to the video link

A team member from the Studio45 Team will share a unique URL via email which you will need to click to access the broadcast studio software. This is a one time URL and it will be unique to the event you’re linking in to.

That link will need to be opened in Google Chrome.

You’ll be asked for your name, enter your name and then click go.

What you’ll see / what to expect

1. When the page opens in Chrome you’ll be asked if Rendezvous can access your camera and microphone – you must click allow.

WebRTCExample

2. Enter your name in the box next to “Your Name” and click JOIN

3. The broadcast studio will then need to accept your video link before you’ll see anything. Standy at this point.

4. Whilst you’re waiting click the Need Help? Chat icon on the right hand side and introduce youself to the team, they’ll communicate to you via this chat.

5. The feed you’ll get in your window is the broadcast feed, so you’ll see when you are live. There is also a red “TALLY” light in the top right corner, when this is visible you are being broadcasts.

Remember to speak slowly and clearly as you speak and direct your voice towards the microphone you’re using.

There is someone constantly monitoring the feed, if you need help you can reach out via the chat or by calling +61 (0) 3 9078 2333.